Contact us

Usual office opening hours are Monday to Friday, 9am to 5pm (excluding bank holidays).

If you have an emergency repair outside office hours then contact Nationwide Property Assistance Ltd (NPA 24:7) on 0345 601 3389. You can also report non-urgent repairs using our online report a repair form at any time, including when our offices are closed.

Habinteg Direct (customer services)

Telephone: 0300 365 3100* (call charges vary depending on telephone provider)
E-mail: Habinteg Direct

London head office address

Holyer House
20-21 Red Lion Court

T: 020 7822 8700
F: 020 7822 8701

Bradford office address

Chapman House
Unit 1, Adwalton Business Park
132 Wakefield Road,
BD11 1DR
T: 01132 859 340
F: 01132 859 361

Media contacts

See our media contact page.


London office location map 2014 PDF (new window) 236KB

*Calls to 0300 numbers cost the same as a local rate call from anywhere in the UK and any mobile phone provider. Charges will be included in your contracted minutes or, if you use pay as you go, your normal local call charges will apply.