Contact us

Our usual opening hours are Monday to Friday, 9am to 5pm (excluding bank holidays).

Emergency repairs

If you're a Habinteg tenant and you have an emergency repair outside of our usual opening hours, please contact Nationwide Property Assistance Ltd (NPA 24:7) on 0345 601 3389.

Habinteg Direct (Customer Services Team)

If you're a Habinteg tenant, please call or email Habinteg Direct for all tenancy queries and any routine or urgent repairs (details below).

You can also report non-urgent repairs online via the My Habinteg portal at any time.

If you're not a tenant or you have a question about our housing waiting lists, please speak with our Customer Services Team (details below).

How to contact our Customer Services

Telephone: 0300 365 3100* (call charges vary depending on telephone provider)
E-mail:  direct@habinteg.org.uk

Our head office

Media contacts

See our media contact page.

*Calls to 0300 numbers cost the same as a local rate call from anywhere in the UK and any mobile phone provider. Charges will be included in your contracted minutes or, if you use pay as you go, your normal local call charges will apply.