Service standards

We want you to be happy and satisfied with all the services you receive as a Habinteg tenant.

Our service standards, which cover the 8 main aspects of our service, set out exactly what you can expect from us. They tell you what we’re committed to doing and the timeframe that you can expect us to keep to.

If you have a question about something that isn’t covered here, please contact Habinteg Direct, our Customer Service Team, on direct@habinteg.org.uk or 0300 365 3100, and they’ll be happy to help.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Downloads

Estate Service and Housing Management Policy.pdf 143KB

Pets Policy.pdf 148KB