Talk to us 0300 365 3100
Service standards
Our service standards
We want you to be happy and satisfied with all the services you receive as a Habinteg tenant.
Our service standards, which cover the eight main aspects of our service, set out exactly what you can expect from us. They tell you about what we are committed to doing and in each case the timeframe that you can expect us to keep to.
If you have a question about something that isn’t covered here please contact Habinteg Direct our customer service team on direct@habinteg.org.uk who will be happy to help.
Work for us
Working at Habinteg
We believe that mutual commitment and shared responsibility is key. We are an equal opportunities employer and aim to be an employer of choice. Everything we do is underpinned by our four cultural values: Agile, Accountable, Ambitious and Attentive.
We offer a comprehensive and person-centred employment package to our staff. This includes:
- Flexible approach to working week including full-time, part-time and job-sharing possibilities.
- Welcoming, accessible work environments including remote working
- Training and development programme
- Ethical pension scheme from the Pensions Trust.
- Life assurance scheme
- Eye test
- Cycle scheme
- Subscription payment
Being open and honest about our performance is an essential part of our culture. This is why we place importance on independent assessment of our organisation as an employer. We are proud to hold a Gold Standard Investors in People accreditation.
Habinteg Housing Association
Chapman House Unit 1
Adwalton Business Park
132 Wakefield Road
Drighlington
Bradford, BD11 1DR
T 0300 365 3100
E direct@habinteg.org.uk
