Work for us

Public Affairs & Campaigns Manager

Salary: £46k - £48.5K  

35 hours per week – Fixed term contract until Dec 2026 

Reports to: Director of Social Impact & External Affairs 

Location: London/Bradford with hybrid home working, expected to be in London Office four times a month (minimum)  

Direct Reports:  

• Campaigns & Engagement officer  
• Policy & Public Affairs Officer  

About us 

People come to work for Habinteg because they believe in what matters to us. As a Housing association that specialises in providing accessible and adaptable homes, inclusion drives all that we do. One in four people in this country is disabled and Habinteg provides and champions homes and neighbourhoods that everyone can share and enjoy. We have over 3200 homes across the country from Tyneside to Cornwall. We are a sector leader in promoting inclusive housing design and our in-house expert team, Centre for Accessible Environments (CAE) provides expert inclusion and accessibility training and consultancy to the housing industry and beyond. 

About the role 

You will be responsible for leading and managing Habinteg’s public affairs and campaigning activity, strengthening our impact, as the source of knowledge and expertise in accessible and inclusive homes and the housing experiences of disabled people. This role plays a key part in building advocacy and support with a variety of stakeholders at all levels.  

This role is grant funded by the Oak Foundation and will significantly enhance the reach and impact of Habinteg’s well-respected influencing voice. 

In this role we will expect you to be experienced in stakeholder engagement, policy monitoring and analysis, collaborative and strategic planning, measurement and reporting, and resource management. 

You will help develop and deliver Habinteg’s influencing strategy including work with parliamentary stakeholders and key players in national and local government, including: 

• maintain Habinteg’s position as the leading authority on accessible housing and helping to grow its reach to target audiences via media and influencer relationships 
• develop and maintain productive working relationships with national and local politicians, civil servants and other external partners and stakeholders  
• develop relationships with a diverse range of people with lived experience to take action and convey the case for change 
• support Habinteg’s role as co-chair of the Housing Made for Everyone (HoME) coalition 

• ensure Habinteg stays well informed and able to respond to policy developments that impact disabled people’s housing experience 
• collaborate on research projects and partnerships to support our influencing goals.  

About you 

You will already have experience in a public affairs, public policy or campaign leadership role. You can demonstrate a working understanding of the UK political and policy landscape at both national and local authority level. You will have the skills to interpret complex information, including technical policy and regulations, along with excellent writing and speaking skills with the ability to tailor content to the purpose and audience.   

Habinteg is a Disability Confident Leader, and we welcome applications from individuals with lived experience or who can show passion for removing barriers that disabled people face and / or an understanding of the housing sector. 

To apply please visit Work for us | Habinteg Housing Association

Request a copy of the Job Description from recruitment@habinteg.org.uk

Closing date: Tuesday 30 April 2024. 

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process. 

If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk

Tel: 020 7822 8700

Based: Hemlington/Whinney Banks TS8 9QB. 
Hours: Part time – 17.5 Hours per week (Permanent)
Salary: £13,834 per annum

This role is predominantly site-based. 

Travel: There will be an element of remote/home working for this role, however the successful candidate will need to travel on a frequent basis and have a visible presence on their patch and to undertake mandatory compliance checks. A valid driving license and personal vehicle is essential. Mileage is paid at £0.45 per mile and is calculated from office to office. 

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy.  We have approximately 3200 homes across the country from Tyneside to Cornwall. We provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

About the Role

You will be responsible for delivering housing services to our tenants at our schemes in Hemlington and our Whinney Banks Schemes, however in times of need you may be requested to travel to our Stockton, Yarm, and North Shields Schemes.  This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including management of reports of anti-social behaviour.

Lone working will be expected as part of this role however, you will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups. 

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector, and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is a requirement, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

Full job description,  Neighbourhood Co-Ordinator JD.docx [docx] 43KB

Closing date: This role will remain open until the position has been filled so don't miss submitting your application!

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage job-seekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process. 

If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk

Tel: 020 7822 8700

Apply now 

Based: Scheme office at Gainsborough Court
Hours: Part time – 16 hours per week
Salary: £13,154.59
Areas covered: Bristol (Gainsborough Court & Nash Drive)

Travel: The successful candidate will frequently travel to each scheme and should be comfortable with a hybrid way of working and travelling to different sites. A valid driving license and personal vehicle is essential.

 

About Us

People come to work for Habinteg because they believe in what matters to us. As a Housing association that specialises in providing accessible and adaptable homes, inclusion drives all that we do. One in four people in this country is disabled and Habinteg provides and champions homes and neighbourhoods that everyone can share and enjoy. We have over 3200 homes across the country from Tyneside to Cornwall. We are a sector leader in promoting inclusive housing design and our in-house expert team, Centre for Accessible Environments (CAE) provides expert inclusion and accessibility training and consultancy to the housing industry and beyond. 

 

About the Role

You will be responsible for delivering housing services to our tenants at Gainsborough Court & Nash Drive. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be supporting tenants to maintain their tenancies, including managing reports of anti-social behaviour.

You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.  

At times, you may be asked to travel to sites outside of your normal working area to support the wider team to carry out essential void works/sign-ups.

 

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector, and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

We understand that one person can’t always meet every area of a job description so if you are interested and feel you may be suitable, please do get in touch or apply using the details below.

Finally, make sure to read all about us . If you’re looking to work for a company that makes a difference to society, we might just be the place for you.

Full job description  Neighbourhood Co-Ordinator JD.docx [docx] 43KB

Closing date: This role will main open until filled, so don’t delay submitting your application!

Interview date: TBD

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process. 

If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk
Tel: 020 7822 8700

Apply now 

Based: Bradford Office (BD11 1DR) with Hybrid working
Hours: Full-time, 35 hours/week, permanent (Monday to Friday)
Salary: £31,672

About Us

People come to work for Habinteg because they believe in what matters to us. As a Housing association that specialises in providing accessible and adaptable homes, inclusion drives all that we do. One in four people in this country is disabled and Habinteg provides and champions homes and neighbourhoods that everyone can share and enjoy. We have over 3200 homes across the country from Tyneside to Cornwall. We are a sector leader in promoting inclusive housing design and our in-house expert team, Centre for Accessible Environments (CAE) provides expert inclusion and accessibility training and consultancy to the housing industry and beyond. 

About the Role

Do you enjoy a challenge? If so, do you want to join our income recovery team and make a real difference in peoples’ lives?

The role involves working in a small team in Bradford to manage income collection and arrears for the association’s tenants. Responsibilities include collecting rent, managing overdue payments, providing responsive service to tenants, and occasional travel for property visits or tenant meetings.

• Experience of working in debt recovery and giving benefit advice
• Working with Universal Credit claimants
• Experience of providing customer focused services and working with vulnerable customers
• Experience of visiting customers in a face-to-face service setting

About You

To excel in this role, you should have prior experience in income management within a housing association, including handling arrears at various levels and using PCOL systems. You should also be adept at managing complex rent accounting issues sensitively. It's important to have a current understanding of universal credit and housing benefit matters. While a housing-related qualification would be beneficial, it's not mandatory.

The post holder will possess excellent IT skills and be competent in the use of Microsoft office, particularly Outlook and Word, together with a positive attitude and an excellent work ethic. You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

To be considered for this role, please register here  Work for us | Habinteg Housing Association  and complete an application.

For a copy of the job description please contact the HR team at  recruitment@habinteg.org.uk

Closing date: This role will remain open until the position has been filled so don't miss submitting your application!

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process. 

If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk

Tel: 0300 365 3100

Apply now 

IT Service Desk Analyst

Based: Bradford Office (BD11 1DR) with Hybrid working the post holder will be required to work from the Bradford Office 3 days a week.
Hours: Full-time, 35 hours/week, permanent
Salary: £24,411.00

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy.  We have 3200 homes across the country from Tyneside to Cornwall. We provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

 

About the Role

The IT Service Desk Analyst is responsible for providing the best possible first line customer experience and the quickest possible resolution of queries.

Working as part of a small, friendly team you will:

• Provide 1st line technical support answering support queries via phone and email.
• Take ownership of user requests and be pro-active when dealing with user issues
• Log all incidents on the service desk system.
• Keep the IT asset register up to date.
• Build and configure new desktop hardware and install software packages.
• Support users in the use of computer equipment through advice and informal training.

This role is based on-site, and candidates should be comfortable working and travelling from the sites this role covers.

 

About You

As our IT Service Desk Analyst, you will need to identify problems quickly and build good relationships with our customers.

You must be enthusiastic about technology and delivering excellent customer service and have experience of working with Microsoft desktop operating systems and the Microsoft Office application suite.

We are looking for an individual who values excellent customer service and is passionate about our user needs.

As you develop in the role you will also gain opportunities to work on projects and other areas of IT work to develop your skills and experience.

For a copy of the job description please contact the HR team at  recruitment@habinteg.org.uk

Closing date: This role will remain open until the position has been filled so don't miss submitting your application!

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process. 

If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk

Tel: 020 7822 8700

Apply now 

Position: Neighbourhood Coordinator (Housing Officer) 
Contract: Job share/Permanent 

Position 1 

Hours: 19 Hours per week 
Areas: Norwich, Hoveton, Thetford
Based: Scheme office, Norwich NR5 9LL with hybrid working 
Salary: £15,621.07

Position 2

Hours: 16 Hours per week 
Areas: Ipswich, Colchester 
Based: Scheme office, Ipswich 1P4 1DY with hybrid working 
Salary: £13,154.59

Travel: There will be an element of remote/home working for this role, however, the successful candidate will need to travel frequently and have a visible presence on their patch and undertake mandatory compliance checks. A valid driving license and personal vehicle are essential. Mileage is paid at £0.45 per mile and is calculated from office to office. Habinteg will also run an enhanced DBS check.

About Us

People come to work for Habinteg because they believe in what matters to us. As a Housing association that specialises in providing accessible and adaptable homes, inclusion drives all that we do. One in four people in this country is disabled and Habinteg provides and champions homes and neighbourhoods that everyone can share and enjoy. We have over 3200 homes across the country from Tyneside to Cornwall. We are a sector leader in promoting inclusive housing design and our in-house expert team, Centre for Accessible Environments (CAE) provides expert inclusion and accessibility training and consultancy to the housing industry and beyond. 

About the Role

You will be responsible for delivering housing services to our tenants at our schemes in Norfolk, Colchester, Norwich, and Thetford. The role covers 126 properties in the patch so a clean driving license is essential, and Habinteg will also run an enhanced DBS check.

This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour.

You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups. 

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

We understand that one person can’t always meet every area of a job description so if you are interested and feel you may be suitable, please do get in touch or apply using the details below.

When applying, it's important to specify which position you're interested in, whether it's Position 1 or Position 2. This helps the hiring manager to quickly understand which role you're applying for and consider your application accordingly.

Full job description:  Neighbourhood Co-Ordinator JD.docx [docx] 43KB

Closing date: This role will close once filled so don’t delay submitting your application!
Interview date: TBC

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage job-seekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process.

If you have any questions, please feel free to contact the HR department:

E-mail: recruitment@habinteg.org.uk
Tel: 020 7822 8700

Apply now