Talk to us 0300 365 3100

Talk to us 0300 365 3100
We aim to provide you with good quality services, but we can only be sure we are succeeding if you let us know.
Whether you are complaining, complimenting us or giving us suggestions, we'll always be pleased to hear from you.
You can:
If you need to make a complaint, compliment us or give us suggestions, please use our feedback form below.
We believe that mutual commitment and shared responsibility is key. We are an equal opportunities employer and aim to be an employer of choice. Everything we do is underpinned by our four cultural values: Agile, Accountable, Ambitious and Attentive.
We offer a comprehensive and person-centred employment package to our staff. This includes:
Being open and honest about our performance is an essential part of our culture. This is why we place importance on independent assessment of our organisation as an employer. We are proud to hold a Gold Standard Investors in People accreditation.
Please use this form if you would like to make a complaint, compliment us or give us suggestions.
To find out more information you can download our complaints and feedback guide below.
This guide covers:
Compliments and feedback guide 2021 [pdf] 189KB
Compliments and feedback guide 2021 [docx] 84KB
Complaints Policy 2021 [pdf] 348KB
Complaints Policy 2021 [docx] 70KB
Habinteg Housing Association is a controller of personal information for the purposes of the General Data Protection Regulation (GDPR) and will treat personal data provided in line with GDPR legislation, for full details please read the Habinteg Privacy Policy.