Talk to us 0300 365 3100

Talk to us 0300 365 3100
We aim to provide you with good quality services, but we can only be sure we are succeeding if you let us know.
Whether you are complaining, complimenting us or giving us suggestions, we'll always be pleased to hear from you.
You can:
We’re currently working on our new complaints policy to reflect the Housing Ombudsman’s recently published Complaint Handling Code.
In the meantime, if you need to make a complaint, compliment us or give us suggestions, please use our feedback form below.
Please use this form if you would like to make a complaint, compliment us or give us suggestions.
To find out more information you can download our complaints and feedback guide below.
This guide covers:
Complaints and feedback guide 2020 [pdf] 377KB
Compliments and feedback guide 2020 [docx] 92KB
Complaints and compliments policy [pdf] 149KB
Complaints and compliments policy [docx] 44KB
Habinteg Housing Association is a controller of personal information for the purposes of the General Data Protection Regulation (GDPR) and will treat personal data provided in line with GDPR legislation, for full details please read the Habinteg Privacy Policy