We want Habinteg tenants and their families to be free from all forms of abuse. We’re committed to safeguarding everyone who uses our services or comes into contact with us.
Safeguarding is integral to all our work and we take it seriously. If you have any concerns, please contact Habinteg Direct by email: email@example.com or call on
You can also speak to the police about what happened to you by calling 101. If you’re responding to an emergency, contact emergency services by dialling 999.
If you’re concerned that a child or adult may be experiencing or is likely to experience abuse or neglect, and they’re not in immediate danger, contact your Local Authority – Adult or Children Social Care and take advice. You can locate the relevant contact details from your local authority's website.
You can also contact the NSPCC on
If a child or adult is in immediate danger you should call 999.
It’s never too late to report a safeguarding concern or complaint. Some people find that reporting gives them a sense of closure and helps them to start moving on. You can contact us. We will listen. We will act.
How we tackle safeguarding concerns
As a responsible landlord, we have a duty to report all instances of abuse or suspected abuse.
We work in partnership with local authorities, child care agencies and adult social care teams and We have a policy and procedure in place for referring children, young people and adults at risk.
If you’re concerned about something you’ve seen or heard relating to a Habinteg resident, please contact us. If there is an immediate risk to a child, young person, adult or yourself, please call the Police.
Anyone raising a concern that a child or adult is being abused or neglected will be taken seriously and we will act promptly and appropriately.
Adult safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect.
For children and young people, safeguarding means promoting their welfare, protecting them from maltreatment, preventing impairment of their health and development, and ensuring that they grow up in circumstances consistent with the provision of safe and effective care.
We believe that mutual commitment and shared responsibility is key. We are an equal opportunities employer and aim to be an employer of choice. Everything we do is underpinned by our four cultural values: Agile, Accountable, Ambitious and Attentive.
We offer a comprehensive and person-centred employment package to our staff. This includes:
Being open and honest about our performance is an essential part of our culture. This is why we place importance on independent assessment of our organisation as an employer. We are proud to hold a Gold Standard Investors in People accreditation.
There are many different types and patterns of abuse and neglect and varying circumstances in which abuse and neglect can take place.
Abuse or neglect in relation to safeguarding adults includes:
Abuse or neglect in relation to safeguarding children includes:
Other categories or specific acts of abuse and neglect may be categorised differently by other organisations and Habinteg is aware that abuse may also include, but is not limited to:
Anyone can carry out abuse or neglect, including:
Abuse can happen anywhere e.g. in a tenant’s own home, in someone else’s home, in the street or even in an environment where it should be safe.
We will work alongside other statutory and non-statutory organisations to prevent and stop both the risk and experience of abuse or neglect while respecting our tenants’ views, feelings and wishes where possible.
We will treat concerns in confidence, but we cannot always guarantee confidentiality. If you raise concerns, we may need to share the details with the local authority or other agencies in order for them to investigate further.
If you raise concerns regarding another adult which identify him or her as being at risk of harm or neglect, we may need to share the details with the local authority and other agencies in order for them to investigate further.
There may be occasions where we need to raise a safeguarding concern with the local authority, as other residents may be at risk or a crime may have been committed.
We will listen to you and signpost you to specialist organisations that can support you.
If there is an immediate risk to a child, young person, adult or yourself, please contact the police.
You can raise a safeguarding concern directly with your local authority, which is the lead organisation in safeguarding.
You can report your concerns to a member of Habinteg staff. If the abuse is being carried out by anyone working for Habinteg, please ask to speak to someone in our Executive Management Team.
Support for disabled people or people with mental ill-health
Action on Hearing Loss:
Royal National Institute for the Blind:
Victim Support Line:
Lesbian, gay, bisexual and transgender people
Organisations that provide advise on trafficking
Forced Marriage Unit:
The POPPY Project:
UK Human Trafficking Centre:
Local social services and local voluntary agencies (your local council will have contact details for organisations in your area)
Care Quality Commission: