Tenant news

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Resolving complaints with the Complaints Panel Pool

We value your feedback, which helps us improve our services, and the Complaints Panel Pool ensures Stage 2 complaints are reviewed fairly....

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What to expect from our repairs service standards

Need something fixed in your home? Our updated repairs and maintenance standard makes resolving issues faster, clearer, and more reliable. ...

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Local Tenant Representatives help shape your community

Local tenant reps make sure that the voices of tenants are heard. They work with Habinteg staff to improve your scheme and tackle issues....

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Awaab’s Law has changed the way we tackle mould

Mould can affect your health, that's why new a law is being introduced. From October, landlords must act quickly when mould is reported....

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How we keep shared spaces safe and welcoming for all

Your safety and comfort is at the heart of everything we do, and we want you to feel secure throughout all shared spaces in your community....

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Summer's not over yet - how to ‘keep your cool’ at home

Summer isn’t over yet, and with more warm days ahead, now’s the time to try these simple, effective ways to keep your home cool and comfortable....