Anti-social behaviour

The term ‘anti-social behaviour’ (ASB) is used to describe actions that unreasonably interfere with or could interfere with an occupier’s normal use and enjoyment of their home, garden or neighbourhood. The definition extends to behaviour that can create a nuisance or annoyance for another person connected with the property, including Habinteg staff and their contractors.

We understand that ASB can have a serious impact on our tenants’ quality of life and Habinteg are therefore committed to effectively tackling ASB where is occurs within our homes and neighbourhood.

All of our tenants are responsible for their own behaviour as well as the behaviour of their visitors and pets under the terms of their tenancy agreement. Inciting, Allowing or Committing ASB can put your tenancy at risk.

ASB can take many forms, such as threatening behaviour or persistent loud noise, and there are different ways we can support you to resolve this. We take a problem solving approach to responding and managing reports of ASB. We will intervene when a customer’s behaviour poses a risk to others or risks the future of their tenancy.

How to report anti-social behaviour (ASB)

The easiest way to report ASB is by using our online form.

Please remember to include your name and address so that we can identify you for our records. You can report anonymously, however, any action we take may be limited if we are unable to substantiate any allegation made.  If the matter is urgent, please include a contact number.

You can also download an anti-social behaviour diary sheet below. You can use it to keep a detailed record of the nuisance and harassment you are experiencing, including the type of incidents and when they occur. This evidence can be helpful for us to resolve the situation.

More information

You can find out more information in our anti-social behaviour guide below.

This guide covers:

  • responding to nuisance and harassment
  • what is and is not anti-social behaviour
  • avoiding anti-social behaviour
  • how to tackle anti-social behaviour 
  • what we will do when you report anti-social behaviour

Downloads

cc Anti-social behaviour guide [pdf] 313KB

Anti-social behaviour guide [docx] 141KB  

Anti-social behaviour diary sheet [dotx] 35KB