Gas safety is very important and we are working hard to ensure that your homes are gas safe. We carry out a gas safety check in every single one of our homes once a year. We will give you notice of when our contractor will call, and be as flexible as we can around appointment times. It is essential that you allow us access to carry out the annual safety check to ensure the safety of your household and those around you.
As of April 1 2019, all Habinteg gas safety checks are undertaken by a registered engineer from Robert Heath. The engineer will carry ID and should show this to you before entering your home.
The engineer will:
We will provide you with a gas safety certificate within 28 days of the inspection. The gas safety check and service will usually take less than an hour, although this will depend on the gas appliances in your home.
If you smell gas inside your home, you should:
If you have any concerns or require more information, please call Habinteg Direct on 0300 365 3100.