Getting help with your rent

If you are having problems paying your rent please go to your local Community Assistant as soon as possible. They will help you to apply for all the benefits you are entitled to. They will also work out an affordable re-payment plan with you if you are in rent arrears.

For independent help and advice, please contact:

• your local Citizens Advice Bureau, local branch numbers in the phone book, or go to www.citizensadvice.org.uk (new window)
• the National Debt Line on 0808 808 4000 or go to www.nationaldebtline.co.uk (new window)
• Shelter, national homelessness charity, if you are at risk of being evicted, 0808 800 4444 or go to www.shelter.org.uk (new window)

For local contact numbers and addresses for these organisations, please look in your local telephone book, Yellow Pages, on their websites, or ask your local scheme staff.

For advice on entitlement to Housing Benefit, contact your local council’s Housing Benefit department, or ask your local Community Assistant.