Getting help with your rent

We understand that sometimes you might have problems paying your rent. If you find yourself struggling to pay, don't ignore it, call us straight away.

We're here to help you to:

• Apply for all the benefits you’re entitled to
• Work out an affordable re-payment plan with you if you’re in rent arrears (you owe rent).

Please call us on 0300 365 3100 and we'll put you in touch with your local staff or our income recovery team who will be able to assist you.

For independent help and advice, please contact:

• Citizens Advice: call 0800 144 8848 (National Adviceline), contact your local Citizens Advice, or go to www.citizensadvice.org.uk
• National Debt Line: call 0808 808 4000 or go to www.nationaldebtline.co.uk
• Shelter, a national homelessness charity: if you’re at risk of being evicted, call 0808 800 4444 or go to www.shelter.org.uk
• Your local council's Housing Benefit department.

We’ve partnered with Disability Rights UK who can provide an independent and free benefit and income check for all our tenants.

Please contact the Rent Assist team on 0300 365 3100 if you’d like a referral.