You said… We did!

We’ve introduced a new stamp so that you can see where we’ve listened to your feedback and used it to improve the services you receive.

At Habinteg, we value feedback from tenants as it gives us insight into what you think about our services.

Look out for our green ‘You said… We did!’ stamp in our fortnightly bulletin, Update and our website from this week onwards.

The stamp is our way of letting you know that your feedback is important to us and that we’ve acted upon it. We've recently used tenant feedback to:

improve anti-social behaviour on a Bristol scheme
make changes to how we handle complaints
giveaway four free LED lightbulbs to 500 households.

You can also see these stories on pages 6, 7 and 13 of our new Spring 2021 Update.

We’re always keen to hear from our tenants. If you have something you’d like us to know or if you’d like to compliment or provide other feedback on our services, please get in touch.