Talk to us 0300 365 3100

Talk to us 0300 365 3100
Talk to us 0300 365 3100
A Habinteg tenant has recently reported receiving a scam call from a London number -
Habinteg does not hold tenants’ bank details. Nor would we call you to request money from you for plumbing and drainage.
If in doubt, please check with our Customer Services Team at Habinteg Direct by emailing them at direct@habinteg.org.uk or by calling them on
Listen to your gut
Remember, if someone you don’t know contacts you out of the blue by telephone, email, text message or even via a letter asking for personal details - such as your date of birth, bank account details or your national insurance number - and it doesn’t sound or feel right, then it probably isn’t.
If it’s someone stating that they work for your bank, GP surgery, local hospital or your council, you can always call those organisations directly to check if the person who has contacted you is legitimate.
If the organisation says they didn’t contact you, pass on all details of the fraudulent phone call, email, text message or letter you received so that they can protect customers.
Advice & reporting
You can learn more about different types of scams or fraud (including Covid-19 vaccine fraud ) and report them via Gov.uk as well as:
You might also find these Habinteg articles helpful:
Be #ScamAware
Be aware of email scammers during the pandemic
Covid-19 scam warning and how to protect yourself