Babafemi Osinlaru is the Neighbourhood Coordinator for Habinteg’s North London schemes. He has worked at Habinteg for almost a year. Read on to find out what he’d do for the schemes in his area if he were CEO, the strangest thing that’s happened to him on scheme, and which two celebrities he’d like to have as neighbours… you’ll never guess.
Describe your role in one sentence.
Challenging and very demanding - no two days are the same.
What do you love the most about your job?
Meeting different people and seeing our customers satisfied.
How many tenants do you talk to in a day?
It varies, but between five and eight. Some days can be hectic.
What’s the strangest thing you’ve been asked by a tenant?
Someone requested soundproofing for his ceiling.
What’s the most unexpected thing that’s happened to you on a scheme?
Dealing with a car that reversed into a building causing damage and leading to the temporary re-housing of the resident.
If you had to be CEO of Habinteg for one week, what would you do for your schemes?
- I’d encourage residents to report their repairs directly to Habinteg’s Customer Service Team, Habinteg Direct, on
, via email@example.com or via the My Habinteg online portal. 0300 365 3100
- I’d also liaise closely with our contractors to help them understand how we would like them to communicate with our tenants.
In the Habinteg neighbourhoods you work in, what would you say was the most popular Friday night takeaway: fish & chips, Chinese food or a curry?
The diversity of residents varies a lot, so, I’d say all of the above.
If you could change one thing about your role what would it be?
Which two celebrities would you like to be your neighbours and why?
Harry Kane and Heung Min Son of Tottenham Football Club. I just like the way they both play and link together on the pitch.
How would your neighbours describe you?
Quiet, easy-going and never one to get involved in any dispute.
What’s the nicest thing a tenant has said about you?
I’ve had mixed reactions lately. However, I’ve learnt that in life, you cannot please everybody.