Sign up to My Habinteg: your 24 /7 tenant services online | Tenant news

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Sign up to My Habinteg: your 24 /7 tenant services online

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We’ve made life easier for our tenants by creating My Habinteg, an online way to report repairs, pay your rent, request changes to your tenancy and access tenant services – all you have to do is sign up.

Why should I set up an account?

Instead of waiting for our opening hours, you can log in to your online account at any time of the day or night to:

  • Report Anti-social behaviour or track progress
  • Report and keep track of repairs
  • View and pay your rent
  • Make changes to your tenancy
  • Update your contact details
  • Request permission to put up a satellite dish or CCTV
  • Tell us you’d like to have a pet; and much more.

How do I register?

You will need your tenancy reference number. This is the four to six-digit number at the top of your rent statement. You will also need your email address.

  1. Go to the sign-up page.
  2. Follow the simple prompts. It will only take a few minutes to register.
  3. Check your inbox for an email from Habinteg (it takes about 10 minutes to arrive) and follow the instructions to complete your registration.

Once you’re registered, you can log in and view the full range of services available to all our tenants.


If you have any questions or trouble signing up to My Habinteg, please call our Customer Services Team at Habinteg Direct on 0300 365 3100.

Sign up for your online tenant account now

Work for us

A group of Habinteg staff celebrate #ForAccessibleHomes. The staff are holding a banner that says

Working at Habinteg

We believe that mutual commitment and shared responsibility is key. We are an equal opportunities employer and aim to be an employer of choice. Everything we do is underpinned by our four cultural values: Agile, Accountable, Ambitious and Attentive.

We offer a comprehensive and person-centred employment package to our staff. This includes:

  • Flexible approach to working week including full-time, part-time and job-sharing possibilities.
  • Welcoming, accessible work environments including remote working
  • Training and development programme
  • Ethical pension scheme from the Pensions Trust.
  • Life assurance scheme
  • Eye test
  • Cycle scheme
  • Subscription payment

Being open and honest about our performance is an essential part of our culture. This is why we place importance on independent assessment of our organisation as an employer. We are proud to hold a Gold Standard Investors in People accreditation.

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