You asked, we listened – Join our Summer Listening event 2022 | Tenant news

At the end of our last Listening Event, we promised a follow-up to show you how tenants’ views had shaped our new Corporate Strategy. We’re back this summer on Monday 18^th July 2022, 6 pm - 8 pm.

This is your chance to find out about our plans for neighbourhoods, anti-social behaviour, tenancy support, customer engagement and, of course, ask questions of our Directors.

Our CEO, Nick Apetroaie will lead the event with Director of Housing and Assets Nic Bungay and Interim Director of External Affairs, Christina McGill, Interim Head of Housing Paula Lock, and Head of Asset Management, Michael Vickers.

Throughout the event, there will be opportunities to ask questions of our panel, and we will conclude with an open Q&A session.

Agenda

Nick Apetroaie: What we’ve done in response to the Shaping Our Future consultation.

• The Corporate Strategy
• Customer Engagement Strategy
• Investment in homes
• Customers First Training for staff

Nic Bungay: Neighbourhoods & Local Community

• Anti-social behaviour
• Estate services
• Tenancy support

Christina McGill: Tenant Engagement

• Customer Engagement Strategy
• New ways to get involved

Michael Vickers: Repairs Service

• Changes in asset management and improving the repairs service

How can you take part?

To find out more and get involved, please call our Tenant Engagement team 01132 859 363 or email customerengagement@habinteg.org.uk.