Talk to us 0300 365 3100

Talk to us 0300 365 3100
Talk to us 0300 365 3100
With gas safety week almost upon us (12-18 September) we want to remind you that it’s our legal duty to ensure your home is gas safe, and to do this our gas safety engineers need access to your home each year to carry out a check.
You may have read recent stories in the press where homes have been left damaged or structurally unsafe due to a gas explosion, including one incident, which left 20 homes damaged due to one unsafe gas appliance.
Why is it so important?
We know that:
Smoke safety & gas
If you have a smoke detector in your home, you should carry out a weekly check to ensure it’s working.
If you’re concerned that your smoke alarm may not work, contact us as soon as possible.
You can also try vacuuming your smoke alarm to remove any dust and dirt that may have stopped it from working.
If you smell gas in your home it’s essential that you report it to the National Grid Gas immediately by calling 0800 111 999. This line operates 24 hours a day.
In the event of a fire
What not to do
Visit our Heath and Safety webpage for more information on gas and fire safety.