Talk to us 0300 365 3100
Talk to us 0300 365 3100
Talk to us 0300 365 3100
We are always working to ensure that Habinteg services match our tenants’ expectations and deliver value for money. We have now developed a new approach to repairs and maintenance to deliver a consistent service for all tenants across the country. You may have noticed that your local contractor has changed, or you may have seen new workmen and vans in your area.
If you have gas appliances, they will be serviced by Robert Heath no matter where you live. All other repairs and maintenance will be carried out by one local contractor for your area.
Read Update to our repairs and maintenance service…
We’ve been making some changes across Habinteg to make sure we deliver a great service to you. We’ve reviewed our rents and service charge processes, improved the way we deliver repairs and maintenance and we’ve also updated our local services.
Your neighbourhood services are now being provided by Neighbourhood Co-ordinators and supported by Neighbourhood Managers. Local staff will be in touch to introduce themselves and answer any questions you may have.
Read Changes to your neighbourhood services…
The latest issue of Update, the newsletter for Habinteg tenants, is now available to read.
Read Spring 2019 Update now available to download and read…
Communal garden in Bristol set for a glorious wild flower summer - Lynda South, Tenant Representative, Whitchurch Scheme, Bristol
Read Wild flower meadow at Whitchurch…
The residents of our Jack Ashley Court scheme and Moira Close in north London were treated to brand new benches in January 2019. The commemorative benches, were donated by Bell Decorating Group, our long term friend and preferred supplier for painting and decorating.
Read New benches for two Habinteg schemes…Habinteg direct will be unavailable on Wednesday 6 February 2019. We will be providing cover for emergency repairs via our out of hours service; NPA 0345 601 3389
Read Habinteg Customer Service team unavailable on Wednesday 6 February…
Habinteg has changed the date it reviews rents and service charges. As the next rent review in 2019 will be a 1% rent reduction, Habinteg has taken the opportunity to bring this forward and implement it in April 2019. This means that future rent reviews will also take effect on the first Monday in April, rather than July.
Read Annual Rent Reviews…
We're recruiting new members of the your voice panel - find out how you can join.
Read Get your voice heard this new year – join Habinteg’s Your Voice Panel…