Talk to us 0300 365 3100

Talk to us 0300 365 3100
Talk to us 0300 365 3100
Between 1 April and 30 June 2021, our overall satisfaction with repairs was 82% and your calls to our customer services team, Habinteg Direct, waited in a queue for less than 40 seconds (on average).
Read We’re working hard to deliver a good service to tenants…It’s fair to say this wasn’t the easiest of competitions to judge as there are lots of green-fingered tenants out there. Find out who won our 2021 Garden Competition.
Read Announcing the winner of our 2021 Garden Competition…Our annual #ForAccessibleHomes week takes place from 13-17 September and we need your help to spread the message about the importance of accessible homes.
Read Take part in #ForAccessibleHomes week…Tenants of Habinteg’s largest scheme, Hemlington in Middlesbrough, have received new wheelie bins thanks to local Habinteg staff and Middlesbrough council.
Read Middlesbrough scheme gets free wheelie bins from council…Bell Group is now the new repairs service provider at our Wrexham, Oswestry and Telford schemes.
Read Repairs and maintenance contractor update…Cooking outdoors is fun and a great way to make the most of warmer weather, but it needs to be done safely.
Read How to BBQ safely this summer…As we begin to go out and about more after the restrictions lifted on 19 July, many people are being asked to isolate because they have been close to someone who has had a positive Covid test.
Read Important post lockdown repairs update…Our new complaints policy outlines our commitment to ensuring that Habinteg tenants are involved in complaint handling and kept informed about the outcome of complaints.
Read Listening to & learning from customer complaints…