Habinteg’s Scrutiny Panel needs you! | Tenant news

Are you passionate about tenants having a voice? Want to challenge how Habinteg performs?

The Habinteg Scrutiny Panel gives tenants the opportunity to examine and challenge the way Habinteg delivers services to tenants.  It’s made up of 6-8 members including an elected chair.

The panel is responsible for examining and scrutinising different areas of Habinteg’s services.  

You will help us to:

• Put tenants at the heart of everything that we do.
• Examine the services we provide to tenants
• Measure, test, monitor, and review our service delivery processes,
• Ensure that we are effective, efficient, and economical in all we do
• Make recommendations for service improvements directly to our Board.

No formal qualifications are required to become a member of the panel as full training will be provided by Habinteg.

What’s involved:

• Specialist tenant scrutiny training and development
• Up to six meetings per year
• Activities in between meetings – reading information, forming opinions and giving feedback via email or telephone
• Undertaking occasional site visits and shadowing of services

What we offer in return:

• Personal development through specialist tenant scrutiny training and development
• Coaching and mentoring
• A unique insight into Habinteg’s Housing’s services
• Free transport to and from meetings and site visits, or reimbursement of transport expenses
• Food and refreshments at any face-to-face meetings

How can you apply?

If you are interested in becoming a scrutiny panel member, please e-mail customerengagement@habinteg.org.uk or call Ann Johal/ Tracy Jagger on 0113 285 9363 for more information about the role and for a copy of the application form.