Beware of Universal Credit scams | Tenant news

Calls to Habinteg Direct

We're having a few issues with our Customer Services phone lines today, so if you're a tenant and you have an emergency repair, you should call our out-of-hours service, NPA, on 0345 601 3389. For all non-urgent repairs, please email our Customer Services Team at direct@habinteg.org.uk. Thanks for your patience.

Beware of Universal Credit scams

We wanted to let our tenants know that Universal Credit scams are taking place across the country. Please be cautious of anyone who approaches you on the street or at your home, requesting your details to claim benefits on your behalf.

There is an official route to applying for Universal Credit. Turn2Us have created a useful page all about Universal Credit and how you can claim.

You can find out more about it and whether you are eligible by visiting:

https://www.turn2us.org.uk/Benefit-guides/Universal-Credit/How-do-I-claim-Universal-Credit

If you have any questions about benefits and paying your rent, call Habinteg Direct on 0300 365 3100.

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