• Changes to your rent and service charge

    We've put together some frequently asked questions to help you understand your rent and service charge letter.

     

    Find out more here

  • Tenant news and updates

    Stay up-to-date on the latest tenant news and updates.

     

    Read the latest news here

Tenant news and updates

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Repairs update: new restrictions impact repairs in the North-West

Last night (30 July) the Government introduced additional restrictions on household activity in the North West of England in order to help control Coronavirus hot spots in the region....

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HabFix cycle #1 is complete

The HabFix team has now completed the first cycle in the pilot programme of scheme days to help catch up on routine repairs that we couldn’t do during lockdown. In total, the team attended to 1,...

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Government announces new plans to support households and the economy

The Covid-19 period has challenged the finances of many households and businesses across the country. This month, Chancellor Rishi Sunak announced the Government’s plans to support households, a...

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New shielding guidance from 1 August

In a continued effort to ease lockdown measures across the country, the Government has made a decision to pause shielding for those extremely vulnerable to the Coronavirus from Saturday 1 August....

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HabFix has hit the road

Last month, our HabFix team kicked off its project and began making its way across our schemes to fix tenant repairs....

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The HabFix team is on the road

The HabFix team kicked off it’s summer project last week with a visit to our Norwich schemes. Prior to the contractors visit, our customer services team contacted tenants to ask about any non-em...