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Habinteg Direct will be closed on certain dates in November

Habinteg Direct, our customer contact centre, will be closed on the following dates during November due to essential staff training:

  • Wednesday 15 November and Thursday 16 November
  • Tuesday 21 November to Thursday 23 November

We apologise for any inconvenience this may cause. Staff training is important to ensure we can deliver a quality service for our tenants.

If you need to report an emergency repair during this time, please contact Nationwide Property Assistance Ltd (NPA 24:7) on 0345 601 3389. You can also report non-urgent repairs using our online report a repair form at any time, including when our offices are closed.