FAQs

Please find questions that are often asked by our tenants. Choose the relevant category , where you will find a list of common questions. If you do not find the answer you are looking for, please call Habinteg Direct on 0300 365 3100 (call charges vary depending on telephone provider) for further details.

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Where can I get help with welfare reform and possible changes to my benefits?

We have a campaign called 'Take Charge of the change'. This aims to provide tenants with the information they need to be aware of the changes that Welfare Refom is bringing and to identify if yuo'll be affected. We have information on our website and we have been providing leaflets and newsletter articles to our tenants.

If you are a tenant and have not received any information and are concerned about Welfare Refom please speak to your Community Assistant or to Habinteg Direct who will be happy to help you work out if you'l be affected.

  1. Housing and support