Anti-social behaviour

We understand that anti-social behaviour (ASB) can have a serious impact on our tenants’ quality of life.

All of our tenants are responsible for their behaviour as well as the behaviour of their visitors and pets under the terms of their tenancy agreement. Committing ASB can put your tenancy at risk.

The term ‘anti-social behaviour’ is used to describe actions that unreasonably interfere with or could interfere with an occupier’s normal use and enjoyment of their home, garden or neighbourhood. The definition extends to behaviour that can create a nuisance or annoyance for another person connected with the property, including Habinteg staff and their contractors.

ASB can take many forms, such as threatening behaviour or persistent loud noise, and there are different ways we can support you to resolve this. We take a problem solving approach to responding and managing reports of anti-social behaviour. We will intervene when a customer’s behaviour poses a risk to others or the future of their tenancy.

How to report anti-social behaviour

The easiest way to report anti-social behaviour is by using our online form.

Please remember to include your name and address so that we can identify you for our records. If the matter is urgent, please include your telephone number.

You can also download an anti-social behaviour diary sheet below. You can use it to keep a detailed record of the nuisance and harassment you are experiencing, including the type of incidents and when they occur. This evidence can be helpful for us to resolve the situation.

More information

You can find out more information in our anti-social behaviour guide below.

This guide covers:

  • responding to nuisance and harassment
  • what is and is not anti-social behviour
  • avoiding anti-social behaviour
  • how to tackle anti-social behaviour 
  • what we will do when you report a problem

Downloads

Download Habinteg's anti-social behaviour guideAnti-social behaviour guide [pdf] 313KB

Anti-social behaviour guide [docx] 141KB  

Anti-social behaviour diary sheet [dotx] 35KB 

Statement of anti-social behaviour strategy, policy and procedure PDF

Statement of anti-social behaviour strategy, policy and procedure Microsoft Word