Services for tenants

Welcome to information about our services for tenants. You can find out what services and opportunities are available to you as a tenant, as well as information about our service standards and practical information such as how to pay your rent.  

Tenant news and updates

Let's put a stop to hate crime

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12-18 October 2019 is Hate Crime Week, we wanted to assure our tenants that we work closely with the police to support anyone experiencing hate crime in their home or neighbourhood.

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Helping residents to be more digitally savvy


This summer, the residents of Maes Trisant took part in the Digital Friday project. The free six week project was open to all Maes Trisant residents and tenants from other housing associations in the surrounding areas.

Digital Friday is designed to help attendees be more digitally savvy.

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FAQs about our maintenance programme

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We believe that the quality of our homes and services is central to our mission to provide accessible homes that welcome and include everyone. We undertook an extensive programme of stock condition surveys across our properties. Here's a list of frequently asked questions about our maintenance programme to answer any questions you may have.

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