1. Home

  2. Tenant area

    1. Update - your quarterly tenant newsletter
    2. Health and safety in your home
      1. Fire Safety
      2. Electrical safety in your home
      3. Legionella and water safety
      4. Gas safety in your home
      5. Asbestos
    3. Aids and adaptations
    4. Annual report to tenants
      1. Past issues
    5. Antisocial behaviour
      1. Report antisocial behaviour
    6. Benefit changes
      1. Benefits and housing
      2. Benefit cap
      3. Tax credit limits
      4. Universal Credit
    7. Budgeting
    8. Communication formats
    9. Contact Habinteg Direct
    10. Complaints, compliments and feedback
      1. Feedback form
    11. Customer Service Standard
    12. Rent
      1. Online rent account
      2. Service charge
      3. How to pay your rent
      4. Getting help with your rent
    13. Repairs
      1. Your local contractor
      2. Report a repair
      3. Repairs feedback form
    14. Tenant involvement
      1. How to get involved
        1. All tenants
        2. Tenant Panel
        3. Mystery shopping
        4. Scrutiny panel
        5. Tenant representative
        6. Your voice
    15. Tenant Handbook
    16. Transfers
    17. Tenant news and updates
  3. About us

    1. Our strategy
      1. Corporate Plan 2018-2021
      2. Vision and mission
      3. Our values
      4. Equality and diversity
    2. Governance
    3. Our finances
      1. Value for money
    4. Our history
    5. Our homes
    6. Tenant stories
    7. Consultancy services
    8. The social model of disability
    9. Become a tenant
      1. Choice Based Lettings
  4. Apply for housing

    1. Property search
    2. Housing application form
  5. Publications

    1. Lifetime Homes Design Guide
    2. Wheelchair housing design guide
    3. Archive publications
  6. News

    1. Media Contact
    2. Latest news
  7. Policy and Research

    1. Housing and disabled people: a toolkit for local authorities in England
    2. Videos
      1. #ForAccessibleHomes 2017 videos
      2. My Accessible Home videos
    3. Reports and briefings
    4. Responses
    5. Toolkits
    6. Policy blog
  8. Working for us

    1. Equality and diversity at Habinteg
    2. Current staff vacancies
  9. Contact us

    1. Sign up for updates
  10. Campaigns

    1. Forecast for accessible homes: Accessible housing in local plans
      1. Case Studies: A Forecast for Accessible Homes
    2. HoME - Housing Made for Everyone
      1. HoME Coalition Open Letter
    3. Get involved
    4. Home Truths: Rebutting 10 myths about building accessible housing
    5. #ForAccessibleHomes
      1. #ForAccessibleHomes blog
      2. #ForAccessibleHomes videos
      3. #ForAccessibleHomes gallery