Report a repair form

Temporary service level adjustments

Please note that due to the impact of Covid-19 lockdown we are currently operating special arrangements and revised service standards for dealing with repairs.

Emergency repairs

Please report emergency repairs only via our customer service team by calling 0300 365 3100 (Monday to Friday, 9am-5pm). These will be serviced in the usual way within 24 hours.

If your emergency repair is outside of office hours, please call our emergency repairs service on 0345 601 3389. Please note: calls should only be made in a real emergency as you may be charged for the call out if it is not an emergency repair.

All other repairs

As part of our HabFix project we will call every Habinteg tenant to identify repairs that will be completed during HabFix days at each scheme. (Read more about HabFix in our news pages).

If you would like to report non-emergency repair online, please complete the form below. Please note this may not be actioned until your next scheduled HabFix day.

If your emergency is a gas leak you should ring Transco national emergency gas service on 0800 111 999.

Report a repair

Note: Questions marked by * are mandatory

Description of repair
If you have reported this repair before then:

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Privacy notice for customers

Habinteg Housing Association is a controller of personal information for the purposes of the General Data Protection Regulation (GDPR) and will treat personal data provided in line with GDPR legislation, for full details please read the Habinteg Privacy Policy