Mystery shopping

The aim of a mystery shopper is to measure the quality of the service from a tenant's perspective, focussing on the customer experience. Your feedback can help us understand how we are seen by our tenants. It's a great way to make a big different with a relatively small time commitment. 

As a mystery shopper, you could get involved in assessing the services provided by our front line staff, and suggest ways which we could improve. You might highlight excellent service, or raise any areas where we could make improvements.

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Apply to be a mystery shopper

To apply to be a mystery shopper, please use the application form below.

Alternatively, you can contact Tracy Jagger, Tenant Involvement Officer, by email or at the following address: following address:

FREEPOST PLUS RTSC-GSUE-XJEY
Habinteg Housing Association
Chapman House
Unit 1 Adwalton Business Park
132 Wakefield Road
Drighlington
Bradford
BD11 1DR

If you have any questions about the recruitment process, require any assistance or you need any reasonable adjustments made for the application process, please contact Tracy Jagger, Tenant Involvement Officer, by phone on 01132 859381 or by email.

Personal details

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Privacy notice for customers

Habinteg Housing Association is a controller of personal information for the purposes of the General Data Protection Regulation (GDPR) and will treat personal data provided in line with GDPR legislation, for full details please read the Habinteg Privacy Policy