Tenant documents

Want more information on your services, rights and responsibilities? We have a suite of handbooks to help you with that. If you're not sure about any of the information in these handbooks please contact us.


All handbooks open in a new window. 

Tenant handbook cover
Habinteg Tenant Handbook [pdf] 3MB

Habinteg Tenant Handbook TEXT ONLY.docx [docx] 87KB






Complaints and compliments guide cover


Compliments and complaints [pdf] 107KB







repairs guide Repairs - Your Guide [pdf] 257KB

Repairs Your guide [docx] 145KB






tenant involvement your guide Tenant involvement your guide [pdf] 242KB

Tenant involvement your guide TEXT ONLY [docx] 68KB






Anti social behaviour guide ASB your guide [pdf] 313KB

ASB your guide MSWORD [docx] 141KB

Work for us

A group of Habinteg staff celebrate #ForAccessibleHomes. The staff are holding a banner that says

Working at Habinteg

We believe that mutual commitment and shared responsibility is key. We are an equal opportunities employer and aim to be an employer of choice. Everything we do is underpinned by our four cultural values: Agile, Accountable, Ambitious and Attentive.

We offer a comprehensive and person-centred employment package to our staff. This includes:

  • Flexible approach to working week including full-time, part-time and job-sharing possibilities.
  • Welcoming, accessible work environments including remote working
  • Training and development programme
  • Ethical pension scheme from the Pensions Trust.
  • Life assurance scheme
  • Eye test
  • Cycle scheme
  • Subscription payment

Being open and honest about our performance is an essential part of our culture. This is why we place importance on independent assessment of our organisation as an employer. We are proud to hold a Gold Standard Investors in People accreditation.