Current staff vacancies

Property Contract Surveyor – North/West and Midlands

Based: Flexible, areas of coverage: West Yorkshire, Lancashire, Chesterfield, Shropshire, Birmingham, Wrexham
Hours: Full-time - 35 hours/week, permanent
Salary: £35,152.26

 

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy.  We have 3350 homes across the country from Tyneside to Cornwall. We are champions of the Lifetime Homes Standard and provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

 

About the Role

This is an exciting opportunity to join the asset management team following a restructure and recent procurement of our repairs and maintenance services. You will play a key role in managing the new maintenance contractors in the region, you will engage on a daily basis with your housing management colleagues, customers and stakeholders to ensure that high performance cost effective repair and maintenance service. The area of operation is regional, working in the West Yorkshire, Lancashire, North Wales, and West Midlands areas.

 

About You

You will be an experienced surveyor in the housing sector ideally with a range of experience managing contractors and delivering a great service to customers. You will have excellent communication skills and be able to demonstrate an understanding and commitment to Habinteg’s  inclusive housing mission.

You will need to demonstrate experience in delivering a repair and maintenance service, diagnosis and costs control and working within a contract management framework in your previous roles.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and be able to travel to different locations within your regional area.

You will need strong written and verbal communication skills and represent Habinteg when dealing with contractors and customers alike.

The role requires the ability to drive and access to a car. Occasional overnight stays and working outside usual office hours will also be required

 

Closing date: Thursday 30th January 2020
Interview date: Thursday 06th February 2020

Please click this link for further information on this role

 

Neighbourhood Co-ordinator – Essex

Based: Chelmsford
Hours: Part time  - 22.5 hours per week
Salary:  £14,573.25

 

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy.  We have 3350 homes across the country from Tyneside to Cornwall. We are champions of the Lifetime Homes Standard and provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

 

About the Role

You will be responsible for delivering housing services to our tenants in Hull at our schemes in Chelmsford, Braintree, Rochford, Saffron Walden, and Southend. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour.

You will be working as part of a small team managed by the Neighbourhood Manager, and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success and you will work closely with tenant representatives and tenant groups.  

 

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector, and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

 

Closing date: Thursday 06th February 2020
Interview date: Wednesday 12th February 2020

Please click this link for further information about this role

 

Head of Housing Management

Based: Bradford BD11 1DR / London EC4A 3EB / Flexible/home working considered 
Hours: 35 hours/week, Permanent
Salary:  £59,160.00

 

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy.  We have 3350 homes across the country from Tyneside to Cornwall. We are champions of the Lifetime Homes Standard and provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

 

About the Role

Come and join Habinteg to pioneer high quality and customer focussed housing management services. You will lead a new housing management team following a restructure that was completed in April 2019.  You will work corporately as a member of the cross Association Operational Management Team as well as the space to roll-up your sleeves in managing and influencing our nationwide neighbourhood management team. You will also have the opportunity to shape rent collection, lettings, and wider neighbourhood management/support services.

 

About You

You will be self-motivated and committed to delivering a high quality customer service.  An experienced housing management professional, ideally with a range of experience motivating people, delivering innovation and a great service to customers. You will have excellent communication skills and be able to demonstrate an understanding and commitment to Habinteg’s inclusive housing mission.

You will need to demonstrate experience in delivering housing management at a senior level, understanding of relevant legislation, delivering compliant and value for money services.

You will be flexible and agile in your approach, being able to adapt to different circumstances and travel to different locations.

Strong written and verbal communication skills will be needed to represent Habinteg when dealing with partners and customers alike.

 

Closing date for the position is Thursday 06th February 2020

Interviews will take place on Friday 14th February 2020

 

Please click this link for a recruitment pack.

 

Director of Operations

Based: Bradford BD11 1DR  
Hours: minimum 35 hours per week
Salary:  £100,000.00

 

Thank you for your interest in this post. It’s a great time to be joining us as we step up our efforts to achieve service excellence and engagement with tenants

Habinteg is a remarkable organisation with people who are genuinely and passionately committed to its purpose. Many organisations say they are unique but we truly are. We are the only housing association in England and Wales whose primary objective is to increase the supply of accessible housing. We advocate for quality design standards in this regard and have been successful in shaping Government policy. I get a great deal of satisfaction knowing that what we do makes a profound difference.

This opportunity has arisen as the current post-holder is leaving the business on 3 April 2020 to establish a new venture. During the past 18 months he has led widespread changes in the structure of the directorate and how we deliver the repairs service. A major challenge for us is how we deliver great services with just under 3400 homes across 86 local authority areas from Middlesbrough down to Cornwall.

This role would be suited to a person who is a good strategic thinker, a sound planner and implementer, great at motivating staff to achieve service excellence, and willing to occasionally get into the weeds. You would be joining an organisation that holds Investors in People Gold, is a living wage employer and has disability confident accreditation. We also have the highest regulatory ratings for governance (G1) and financial viability (V1).

It’s a great time to join us to shape the ways we do things. We are working to be:

Agile - continuously improving the way we work, creating an environment that is flexible, enabling, resilient, and transformational

Accountable - working collaboratively to achieve results and encouraging staff to take personal and collective responsibility for achieving our goals

Ambitious – aiming for excellence and challenging ourselves to be forward thinking, positive, and progressive

Attentive - listening to each other, our customers and external partners, and being caring, compassionate, and conscientious

If you like what we do and are up for a challenge, we would love to hear from you.

 

To find out more about Habinteg and the role, please see the recruitment pack here.

 

Closing date for the position is Sunday 09th February 2020 at 10am

Initial assessments and interviews will take place on Thursday 20th February 2020

Final interviews will take place on Monday 03rd March 2020

 

Customer Services Assistant - Bradford

Based: Bradford
Hours: Full-time – 35 hours/week, Permanent
Salary: £21,000.00

 

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy.  We have 3350 homes across the country from Tyneside to Cornwall. We are champions of the Lifetime Homes Standard and provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

About the Role

You will be responsible for delivering excellent customer service to our tenants based here at our Bradford Customer Service Contact Centre. This is a generic and rewarding role - and a challenging one. You will be required to take incoming calls from our tenants, diagnose repairs, liaising with contractors, keeping tenants up to date, making outbound call to improve the overall service levels and will be committed to Habinteg’s inclusive housing mission.

About You

Possess a commitment to delivering customer service excellence and a reputation for ensuring complete customer satisfaction. You will be committed, and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

 

Closing date: Tuesday 11th February 2020

Interview date: Tuesday 18th February 2020

Please click this link to view the recruitment pack.

 

Why work for us

  • Multiple opportunities for role related training which can be done online or face to face. This includes professional qualifications relevant to the role.
  • Pension scheme where Habinteg will match your contribution up until 10%
  • Cycle scheme where you can purchase a bike and pay the cost monthly through your salary.
  • Free eye test and a contribution towards new glasses
  • Life assurance scheme

If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk

 

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