Customer Services


You can find out here what services are available and about the advice and support we provide for our tenants. This website is easy to use, at any time that suits you.

In this section you can find out about:

Becoming a Habinteg tenant
Our repairs service
Our aids & adaptations service
Our policy on anti-social behaviour
Paying your rent, bills and claiming benefits
How your Community Assistant can help you
Getting involved with how Habinteg works
Making a complaint

And don't forget our Customer Services Assistants at Habinteg Direct who can deal with all these queries and more during office hours. You can call them on 0845 606 5202 (South) or 0845 606 2608 (North).

Download our 'Customer Service Promises' here:

Pdf document CSP Leaflet.pdf (1216.15Kb)

Download the 'Habinteg Service Description' here:

Pdf document Our Service To You.pdf (495.97Kb)