Our tenants
Habinteg provide homes and neighbourhoods that everyone can live in and enjoy, whether they are disabled or not.
Many of our tenants are not disabled, but if they happen to develop accessibility needs in the future, whether temporary or permanent, our accessible, wheelchair and Lifetime Homes standard properties mean we will be able to adapt their homes to their changing needs.
Already 42% of social housing households have a member who is disabled or who has a limiting long-term illness
(MORI/Housing Corporation 2001).
Reduced physical ability increases with age and by 2031 it is estimated that 25% of the population will be over 65.
(National Statistics Social Trends 2003).
There are 648,000 wheelchair users in England (1.3% of the total population). Of these, 74% need specially adapted accommodation and 15% need specially adapted accommodation and currently live in unsuitable accommodation.
(Government survey Housing in England, 2006)
Building to accessibility standards is becoming a social imperative. It is an issue that must be addressed by housing providers now.
Our tenants are at the heart of our organisation. You will find out more tenant information in the dedicated Tenants area of this website, as well as through our real-life film case studies.
STATUS Survey
We carried out our last STATUS survey in April 2008 and found that 59% of households accommodate someone with a long standing illness or disability and that 25% of households accommodate a wheelchair user.
Approximately 33% are one person households, with 30% of households accommodating one or more children. In terms of length of tenancy, 44% have been tenants for more than 10 years and 20% have been tenants for less than 2 years.
With regards to age, 25% of households accommodate at least one person over the age of 60 and in 50% of our households, the tenant is aged between 35 – 59.
We monitor ethnicity of all of our services and in terms of the respondents for the STATUS survey 88% were white British. Similarly in terms of religion 64% were Christian and 24% stated no religion.
Of those who responded 70% of households are in receipt of some Housing Benefit.
The above is a brief summary of our tenant profiling and by understanding our customers we can provide better quality services to meet their changing needs, this is why tenant feedback is so important to us.