Contact Habinteg Direct

Members of Customer Service team at their desks

Habinteg Direct, our Customer Services Team, are available from 9am to 5pm, Monday to Friday (excluding bank holidays).

Telephone: 0300 365 3100 (call charges vary depending on telephone provider)


Usual office opening hours are Monday to Friday, 9am to 5pm (excluding bank holidays).
If you have an emergency repair outside office hours then contact Nationwide Property Assistance Ltd (NPA 24:7) on 0345 601 3389 .  You can also report non-urgent repairs using our online report a repair form at any time, including when our offices are closed.
Enquiry form

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*Calls to this number cost the same as a local rate call from anywhere in the UK and any mobile phone provider. Charges will be included in your contracted minutes or, if you use pay as you go, your normal local call charges will apply. 


Privacy notice for customers

Habinteg Housing Association is a controller of personal information for the purposes of the General Data Protection Regulation (GDPR) and will treat personal data provided in line with GDPR legislation, for full details please read the Habinteg Privacy Policy